Global Customer Service Officer
Our client is a leading global provider of financial data, news and analytics, located in the Central area. Due to a global expansion, they are currently seeking talented individuals for the position of Global Customer Service Officers
Responsibilities:
Provide superior customer service to our clients on inbound phone calls.
Transfer customer calls to appropriate staff.
Identify, research and resolve customer issues using proprietary company software
Requirements:
Ability to provide exceptional customer service
Strong telephone etiquette
Excellent verbal and written communication skills
Multi-tasking skills and ability to work well under pressure
Strong problem solving skills
Ability to be a team player
Experience in a call centre environment preferred
Fluency in English and one of the Asian language is a must (i.e. Mandarin, Cantonese, Thai, Vietnamese, Japanese, Korean)
Fresh diploma/degree graduates are welcome to apply.
Open to Singaporeans or Singapore PR only.
Salary:
Temporary – Paid $13 per hour
Permanent – Up to $3,000 per month
Please note: This is a 2 months temporary position. Good performers will be offered a permanent role after 2 months.
Interested applicants, please send in your resume (in MS WORD format) to jolene.yee@adecco-asia.com.
You are invited to register your resume on-line at
http://sg.adecco-asia.com/Adecco/Candidate/Signup.aspx and kindly state your availability, last drawn/current salary and expected salary.
Please note the date of job posting before applying.If job posting have been made for more than 2 weeks, it is highly likely that the vacancy is taken up.
Friday, February 13, 2009
Global Customer Service Officer
