Our client, a statutory board under the Ministry of Trade and Finance of Singapore, is currently seeking for suitable candidates to join them as Customer Information and Service Officers.
Responsibilities:
· Manage customer inquiries at the Centre in a timely, efficient, and professional manner.
· Greet all customers with warm, friendly smiles and deposition.
· Attend to and follow up with relevant department on request and queries/feedback.
· Proactively acquire a very strong understanding of customers' needs, company products and services, and general knowledge to manage all enquiries independently.
· Provide feedback to supervisors on matters pertaining to customer’s issues and procedure issues for further improvement.
· Ensure good housekeeping and maintenance of clean and neat workstation.
· Assist to display, recollect, fold and replenish reading materials.
· Perform administrative duties, to support ad-hoc marketing projects and assist in conducting surveys.
· Any other ad-hoc duties as assigned
Please mention singaporetempjob:)
Pre-requisites:
· Min. A-level holders
· Min 1 -2 years working experience, preferably in a similar capacity
· Presentable and well groomed
· Excellent communication and interpersonal skills
· Mature and customer service oriented
· Able to liaise with English and Mandarin speaking customers
· Able to work rotating shifts
Interested and suitable candidates are invited for a walk-in interview on 9-10th February 2009 between 9am-2pm
at 65 Airport Blvd, #B1-07 Terminal 3, Singaopre 819663
Please note the date of job posting before applying.If job posting have been made for more than 2 weeks, it is highly likely that the vacancy is taken up.
Monday, February 9, 2009
Customer Information & Service Officer @ Changi Airport
