Responsibilities:
Handle current & potential customers' enquires on product, services and promotions
Ensure professional and personalised service at all times
Channel feedback for service enhacement and problem resolution action in the shortest possible time
No Sales required
Requirements:
Min. GCE 'O' Level
Strong interpersonal and communication skills
Strong team-player
Initiative and able to perform under stress
Good voice and pleasant personality
Previous experience in customer service would be an advantage
Able to perform rotating shift duties with rostered off-days
Jacintha Cheong
BGC Group
30 Raffles Place
#19-01, Chevron House
Singapore 048622
Telephone: (65) 6557 0707
Fax: (65) 6557 0606
http://www.bgc-group.com
Tuesday, July 15, 2008
Customer Service Consultant - Urgent! (2 to 9 months - S$7 to S$9p/h)
